Numbers and names
If your menu has numbers, we load them with each dish. Dicanta understands the customer whether they say the number or the name.
By number or by name. A clear order.
Dicanta answers your Chinese restaurant’s phone in Catalan and Spanish. It recognises a dish by its menu number or its name, confirms portions and sends the order to Servei.
Book a demoDinner at home, by number.
Friday night, every wok on full flame. Dicanta checks the address against your delivery area and reads back the whole order before confirming it.
DicantaThe call
Customer
A number 34, spring rolls and two special fried rice. Delivered to Carrer Balmes, 120.
Dicanta
Number 34 is the chicken with almonds. Balmes, 120 is in the delivery area, with a €2 charge. It would arrive around 21:40. Does that work?
Customer
Yes. It’s for Anna.
Dicanta
Chicken with almonds, spring rolls and two special fried rice to Balmes, 120. That’s €27.50 with delivery. Shall I confirm?
Example call with a sample menu.
A long menu, clearly explained.
Set menus and portions
Set menus for two or four, portions and dishes to share, with what each includes and its price.
Your own delivery
It checks the address against your area, adds the delivery charge and gives an arrival time you can keep.
Before you put it on the phone.
- What if the customer can’t remember the dish’s name?
- Dicanta helps with the menu. “The chicken in sweet and sour sauce” can be more than one dish, so it clarifies before adding it.
- Can they ask for it spicier?
- If your menu needs extras or ingredient changes, we assess support before activating the service. The demo offers published items only.
- What about allergen questions?
- Dicanta answers from the ingredient and allergen information you provide. If a guarantee is needed, the customer must check with the restaurant team. The demo does not transfer calls.
Pay for orders. Never for calls.
With a per-minute phone service, you pay for conversation time. With Dicanta, you pay for calls that end in an order. Payment for the food is separate.
PricingYour kitchen. Your service.
Different orders, one idea: the phone should fit the way your restaurant works.
- PizzeriasFriday at nine, with the oven full. Dicanta checks the address against your delivery area, adds the delivery charge and gives a time the kitchen can keep.
- Sushi restaurantsHands on the fish when someone calls about dinner. Dicanta knows whether a dish comes by the piece or by the portion and checks before adding it.
- Burger restaurantsOne person orders for the group: two the same, one veggie burger and fries to share. In the kitchen, every burger arrives on its own line.
- Hot dog barsA queue at the counter, a full grill and a call for six to take away. You keep serving; the order reaches Servei with clear quantities.
Also for: Kebab shops, Rotisserie chicken, Poke bars.
When the phone rings at rush hour.