The counter doesn’t stop
Dicanta picks up the phone and you keep serving. Check the order in Servei when you have a moment.
The counter keeps going. The call gets answered.
A phone assistant for your hot dog bar that takes takeaway orders in Catalan and Spanish. The grill and the counter keep working while orders arrive in Servei, in order.
Book a demoSix hot dogs, without leaving the counter.
A queue at the counter, a full grill and a call for six to take away. You keep serving; the order reaches Servei with clear quantities.
DicantaThe call
Customer
Six to take away: four frankfurters and two bratwursts.
Dicanta
Four frankfurters and two bratwursts. Anything to drink?
Customer
Four beers. The name is Pau.
Dicanta
That’s €29.40, ready at 20:45. Shall I confirm?
Example call with a sample menu.
From counter to phone, with the same rules.
Quantities that don’t get mixed up
Four of one, two of another: every item and every drink on its own line.
Questions don’t count
If someone calls to ask what time you close, Dicanta answers and it costs you nothing. You only pay for orders.
Before you put it on the phone.
- Is it worth it for small orders?
- Yes. An order for two is taken the same way as one for twenty, and you only pay when it ends in an order.
- Do we have to change how the counter works?
- No. Orders appear in Servei, on the phone or tablet you already have, and you prepare them as always.
Pay for orders. Never for calls.
With a per-minute phone service, you pay for conversation time. With Dicanta, you pay for calls that end in an order. Payment for the food is separate.
PricingYour kitchen. Your service.
Different orders, one idea: the phone should fit the way your restaurant works.
- PizzeriasFriday at nine, with the oven full. Dicanta checks the address against your delivery area, adds the delivery charge and gives a time the kitchen can keep.
- Sushi restaurantsHands on the fish when someone calls about dinner. Dicanta knows whether a dish comes by the piece or by the portion and checks before adding it.
- Burger restaurantsOne person orders for the group: two the same, one veggie burger and fries to share. In the kitchen, every burger arrives on its own line.
- Hot dog barsA queue at the counter, a full grill and a call for six to take away. You keep serving; the order reaches Servei with clear quantities.
Also for: Kebab shops, Rotisserie chicken, Chinese restaurants, Poke bars.
When the phone rings at rush hour.