Answer the phone without leaving service.
Dicanta answers the call, checks the order against your menu and sends it, confirmed, to your kitchen screen.
It follows your customer’s conversation.
Hesitations, changes of mind and switching language mid-sentence. Dicanta follows the conversation and answers from your menu.
- Catalan and Spanish, switching whenever the customer does
- Helps customers choose using dish and ingredient information
- Reads the full order and total back before confirming
- Introduces itself honestly as your restaurant's assistant
- Simultaneous-call capacity to test before activation
Pizzeria Aurora, good evening.
Good evening. For pickup, one margherita and one diavola. And a tiramisu, if you've got any left.
Sorry, we're out of tiramisu tonight. The two pizzas, yes. Anything to drink?
A water. What time will it be ready?
Example call with a sample menu.
Every order, with your current menu.
The sold-out dessert stays out. The two pizzas and water have menu prices and a pickup time. Before confirming, Dicanta reads back the order and total for the customer to approve.
- Prices always come from your menu
- Sold-out dishes are never offered
- If your menu needs extras or ingredient changes, we assess support before activating the service. The demo offers published items only.
- Pickup and delivery times from tonight's settings
- Addresses checked against your delivery area
- Calling twice about the same order never creates two
The confirmed order reaches the kitchen.
Two pizzas, one water, for pickup. The order appears in Servei with what your team needs to accept and prepare it.
An evening at Aurora · Illustrative example
- New, preparing, ready: all at a glance
- Accept orders yourself or let them in automatically
- Runs on any tablet, phone or kitchen screen
- Each restaurant has its own account and its own data
The evening changes. You set the pace.
The kitchen decides what's possible tonight. Dicanta follows immediately.
- Mark a dish sold out, or bring it back
- Pause phone orders when the kitchen is full
- Adjust pickup time on busy nights
- We agree answering hours and the greeting during setup
- Diavola
- Available
- Phone orders
- Taking orders
- Pickup time
- 20 min
Example configuration. The restaurant sets the rules.
Some calls belong with your team.
A complaint, a group of forty or an off-menu request may need a person. We agree how those calls are handled and test that route before activation. The demo does not transfer calls.
I'm organising a dinner for forty people next month…
The restaurant team needs to review that. This demo does not let me transfer the call.
Example call with a sample menu.
How does it fit your restaurant?
- Your usual number
- We agree and test forwarding from your number and the answering hours before activation. Transfer to your team needs its own validation.
- Your menu, under your control
- We prepare your menu with you, with your dishes and prices. From Servei you mark something sold out or adjust pickup times in one tap.
- Orders on the screen you already have
- Servei opens in the browser on a phone, tablet or screen. Your team sees dishes, quantities and whether it's pickup or delivery. Nothing to buy.
- Your POS, as it is
- You don't need to touch it to get started. If you want orders to reach your POS too, we work it out with you.
Your kitchen. Your service.
Different orders, one idea: the phone should fit the way your restaurant works.
- PizzeriasFriday at nine, with the oven full. Dicanta checks the address against your delivery area, adds the delivery charge and gives a time the kitchen can keep.
- Sushi restaurantsHands on the fish when someone calls about dinner. Dicanta knows whether a dish comes by the piece or by the portion and checks before adding it.
- Burger restaurantsOne person orders for the group: two the same, one veggie burger and fries to share. In the kitchen, every burger arrives on its own line.
- Hot dog barsA queue at the counter, a full grill and a call for six to take away. You keep serving; the order reaches Servei with clear quantities.
Let Dicanta pick up tonight.
Tell us about your restaurant and we'll show you Dicanta answering with your own menu.